Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.5
Location
8.7
Service
8.0
Dining
6.8
Guest reviews
7.6/10
based on 6 reviews
8.5
8.5/10 based on 2993 reviews
Emily
United States,
April
2024
7.4/10
I had a mixed experience at this hotel. The room was clean and comfortable, but the shower felt claustrophobic with a view of an alley, and there was no air conditioning or fans. On the bright side, it had a small balcony which was a nice touch. The service at the reception desk was efficient and friendly, and they offered dry cleaning and housekeeping services. Unfortunately, there were no amenities for pets. The location was convenient, right at the city center with easy access to many tourist attractions. However, the dining options were limited to mostly international dishes. The facilities were decent, but there were some drawbacks with the room setup.
Rooms
7.0
The room was clean and comfortable with a small balcony.
Service
8.0
The service at the reception desk was efficient and friendly.
Location
9.0
The hotel is located right at the city center, which was convenient for exploring.
Dining
6.0
The dining options were limited to mostly international dishes.
Facilities
7.0
The facilities were decent, but there were drawbacks with the room setup.
Brian
United Kingdom,
October
2023
8.4/10
I stayed at a hotel with comfortable beds overlooking a busy intersection. The room had a small balcony, which was a nice touch, but the view was of an alley, not the best. The hotel service was excellent, especially at the reception desk. The location was near the central station, making it convenient for transportation. The dining experience included regional dishes at the desk. The facilities were modern and well-kept.
Rooms
8.0
The room with a small balcony was comfortable with cozy beds.
Service
9.0
The service at the reception desk was top-notch.
Location
9.0
The hotel is conveniently located near the central station.
Dining
7.0
I enjoyed the regional dishes served at the desk.
Facilities
9.0
The hotel had modern and well-kept facilities.
Lee
United States,
July
2023
7.6/10
The hotel is ideally located in the city center, right on the square in front of the building. The rooms are clean and comfortable albeit with a small balcony overlooking a busy intersection. The service is satisfactory, with a helpful reception desk and various amenities available. The dining options are good with hot eggs available, but the fish dishes could be improved. Overall, it's a decent option for its central location and value for money.
Rooms
8.0
The rooms are clean and comfortable with a small balcony overlooking a busy intersection.
Service
7.0
The service was satisfactory with a helpful reception desk and various amenities available.
Location
9.0
The hotel is conveniently located in the city center, right on the square in front of the building.
Dining
7.0
The dining options are good with hot eggs available, but the fish dishes could be improved.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Tim
United States,
May
2023
7.8/10
The hotel's location right at the city center is a major plus point, but the late-night closure of nearby shops can be inconvenient. The comfortable beds in the rooms offer a great night's sleep, but the claustrophobic shower design may not suit everyone.
Rooms
8.0
The rooms feature comfortable beds for a restful stay.
Service
9.0
The reception desk service is attentive and helpful.
Location
8.0
Nestled in the heart of Bern, the hotel's location is convenient for exploring the city.
Dining
7.0
The dining experience is satisfactory with American pancakes as a highlight.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
William
United Kingdom,
May
2023
8.0/10
The hotel offers a central location near the heart of the old town, making it convenient for exploring Vienna. The rooms vary in views from overlooking a busy intersection to an alley, with some lacking air conditioning or fans. Service is attentive, with amenities like dry cleaning and welcome drinks available. The dining options offer Mediterranean cuisine, and the facilities are well-equipped.
Rooms
7.0
The rooms offer varying views, from a busy intersection to an alley. Some lack air conditioning or fans, which can be a downside.
Service
8.0
The service is attentive, with amenities like dry cleaning and welcome drinks available.
Location
9.0
The hotel is centrally located near the heart of the old town, making it convenient for exploring Vienna's attractions.
Dining
7.0
Facilities
9.0
The facilities are well-equipped to enhance the overall stay experience.
Charles
United Kingdom,
April
2023
7.4/10
This hotel offers a mix of positives and negatives. The rooms are comfortable with small balconies, but some overlook a busy intersection. Service is good, but there are minor drawbacks. The location is central, though it may come with noise. The dining options are decent, and facilities are satisfactory.
Rooms
7.0
The rooms come with comfortable beds and small balconies. However, some overlook a busy intersection.
Service
7.0
The service at the reception desk is good with attentive staff. However, some areas might need improvement.
Location
8.0
The hotel is conveniently located in the city center, making it easy to access shops and the old town. However, being close to a noisy intersection can be a downside.
Dining
7.0
The dining offerings are satisfactory with hot eggs available. However, the selection could be more diverse.
Facilities
8.0
The hotel provides basic facilities that meet the standard expectations of a comfortable stay.
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